For the umpteenth time…

This was a devotional I read and wrote about on 01.20.18.

“Suppose one of you has a hundred sheep and loses one of them. Doesn’t he leave the ninety-nine in the open country and go after the lost sheep until he finds it? And when he finds it, he joyfully puts it on his shoulders and goes home. Then he calls his friends and neighbors together and says, ‘Rejoice with me; I have found my lost sheep.’ I tell you that in the same way there will be more rejoicing in heaven over one sinner who repents than over ninety-nine righteous persons who do not need to repent.” Luke 15:4-7 NIV

“Jesus continued: “There was a man who had two sons. The younger one said to his father, ‘Father, give me my share of the estate.’ So he divided his property between them. “Not long after that, the younger son got together all he had, set off for a distant country and there squandered his wealth in wild living. After he had spent everything, there was a severe famine in that whole country, and he began to be in need. So he went and hired himself out to a citizen of that country, who sent him to his fields to feed pigs. He longed to fill his stomach with the pods that the pigs were eating, but no one gave him anything. “When he came to his senses, he said, ‘How many of my father’s hired servants have food to spare, and here I am starving to death! I will set out and go back to my father and say to him: Father, I have sinned against heaven and against you. I am no longer worthy to be called your son; make me like one of your hired servants.’ So he got up and went to his father. “But while he was still a long way off, his father saw him and was filled with compassion for him; he ran to his son, threw his arms around him and kissed him. “The son said to him, ‘Father, I have sinned against heaven and against you. I am no longer worthy to be called your son.’ “But the father said to his servants, ‘Quick! Bring the best robe and put it on him. Put a ring on his finger and sandals on his feet. Bring the fattened calf and kill it. Let’s have a feast and celebrate. For this son of mine was dead and is alive again; he was lost and is found.’ So they began to celebrate. “Meanwhile, the older son was in the field. When he came near the house, he heard music and dancing. So he called one of the servants and asked him what was going on. ‘Your brother has come,’ he replied, ‘and your father has killed the fattened calf because he has him back safe and sound.’ “The older brother became angry and refused to go in. So his father went out and pleaded with him. But he answered his father, ‘Look! All these years I’ve been slaving for you and never disobeyed your orders. Yet you never gave me even a young goat so I could celebrate with my friends. But when this son of yours who has squandered your property with prostitutes comes home, you kill the fattened calf for him!’ “ ‘My son,’ the father said, ‘you are always with me, and everything I have is yours. But we had to celebrate and be glad, because this brother of yours was dead and is alive again; he was lost and is found.’ ”” Luke 15:11-32 NIV

These stories make me so happy. I fall off the altar so many times that by the world’s standards – I’m a lost cause, and a waste of time.

But God thinks and acts differently. He will always go out and look for me and bring me back home, no matter if it’s 10 or 10,000 times. He is my Father and I am His son, and that’s all that matters. This is how valuable I am. This is how much my Father loves me. This is a model for my parenting. This is a model for bringing others to Christ as well.

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Book Notes – “Pour Your Heart Into It” by Howard Schultz & Dori Jones Yang – Chapter 7

These are passages from the chapter that grab me, and notes.

ACT YOUR DREAMS WITH OPEN EYES

“A business plan is only a piece of paper, and even the greatest business plan of all will prove worthless unless the people of a company buy into it…they will not accept it unless they both trust the leader’s judgment and understand that their efforts will be recognized and valued.”

“The only way to win the confidence of Starbucks’ employees was to be honest with them, to share my plans and excitement with them, and then to follow through and keep my word, delivering exactly what I promised – if not more. No one would follow me until I showed them with my own actions that my promises were not empty.

I would take time.”

“It was a stretch, and plenty of people told me it was impossible. But that was part of the appeal, for me and my for many other people at Starbucks. Defying conventional wisdom, achieving against the odds, offers a thrill that’s hard to top.”

“…we finally opted to take the Il Giornale name down from the espresso bars and replace it with Starbucks. Throughout the process, I knew I had to leave my ego at the door. I wanted everyone involved to make the best choice for the long-term value of the business and select the name that would best differentiate us from the competition.”

Ten minutes

While Christine was in the shower. While I refrained from checking emails and succumbing to other “digital rabbit holes.” As I’m ignoring my negative self-talk about how much pain I’m in, how I’ll do it later, or other debilitating stories….

…I ran for ten minutes with Sugar instead amidst all of that.

Not only did my lifestyle NOT have to change; but now I feel incredible from the dopamine, my body is primed for burning fat now, my self-discipline muscle is strengthened a little more, and I can go on with my day without the thought “I should exercise” taking up space in my brain and robbing it of potential elsewhere.

Devotional – 01.17.19

“Those who know your name trust in you, for you, Lord, have never forsaken those who seek you.”

Psalm 9:10 NIV

Lord – I ask that You enter my thoughts, my conversations, and my actions. I want to be closer to You. I want You there through it all with me. I want You to help fight my battles and make my decisions. I want to enjoy Your love.

I am tired of losing battles, making mistakes, being on the wrong side, hurting people that I love, and doing things alone – all because I forget, I am prideful, and selfish. I feel stupid that You’ve always been available and ready to provide and love and help; but I also rejoice in that same fact as well. I’m grateful that You are unchanging, always ready with grace, and always ready to love.

“Things are never as good or as bad as they seem.”

This was a quote by Andrew Ross Sorkin, while I was reading “Tribe of Mentors” by Tim Ferriss

There are two extremes that don’t help you – one is when you over-dramatize something to where you victimize yourself, not letting you see things objectively. This either shuts off or delays alternative solutions to a problem. You also create fear and it debilitates you.

The other extreme is when something seems to be too good, you blind yourself from potential pitfalls that you need to build stop-losses on, and you put too many eggs in one basket.

The best perspective is to be thankful for the good things and rejoice in the bad things; understand that they are both temporary moments – which gives you a light at the end of the tunnel for bad situations, and motivation to enjoy and be present for the good, fleeting moments.

Persistence matters more than talent. The student with straight As is irrelevant if the student sitting next to him with B grades has more passion.

Book Notes – “Tribe of Mentors” by Tim Ferriss

These are notes from my reading on January 14, 2018.

JOSH GORDON-LEVITT (p147)

“Our culture puts such a premium on the notion of originality, but when you really examine just about any ‘original’ thought or work you find it’s a composite of previous influences. Everything’s a remix. Of course, there’s such a thing as being overly derivative, but I tend to mostly value sincerity over originality. I think I perform better when I forcus less on being original and more on being honest.”

“I never really liked the glitz and glamor of Hollywood, so it wasn’t that. At that time, I’d never even cared all that much what other people thought of the movies and shows I got to be in. Mostly, I just loved doing it. I loved the creative process itself, and I realized I couldn’t let my ability to be creative depend on somebody else deciding to hire me. I had to take matters into my own hands.”

“I came up with my own little metaphorical mantra for this, something I’d think to myself when I needed encouragement, and that was “hit record.” I’d always played around with my family’s video cameras, and the red RED button became a symbol for my own conviction that I could do it on my own. I taught myself to edit video and started making little short films and songs and stories.”

“‘It’s really easy to say what you’re not. It’s hard to say what you are.’ In other words, you can spend all day undermining other people, and even if you’re right, who cares? Anybody can talk about why something’s bad. Try doing something good.”

“I think moving away from my hometown was one of the most fruitful things I ever did. We can’t help but define ourselves in terms of how others see us. So being around nothing but new people allowed me to define myself anew. I’ve since moved back, but the growth I got out of living away was huge.”

“My wife turned me on to Google Scholar. It’s like Google, except it only searches academic and scientific studies. So when I want to know something, rather than reading some sensationalistic clickbait, I can find out what the actual evidence says.”

“Fame is seductive…I’m not saying you’re a bad person if you want to be famous. I’m just saying you might be heading down a path that won’t lead to happiness. Of the famous people I know, the ones who are happy aren’t happy because of the fame. They’re happy for the same reasons everybody else is: because they’re healthy, because they have good people around them, and because they take satisfaction in what they do, regardless of how many millions of strangers are watching.

In any field, there’s usually some kind of mythological reward you’re supposed to receive if everybody considers you a success. But in my experience, there’s a lot more honest joy to be had from taking pleasure in the work itself.”

[when I feel overwhelmed or unfocused] “ I like to write. I sit down and describe my situation in writing. I type. I use complete sentences. I guess I write it as if it’s for an audience, even though I never show it to anyone. By having to explain it to a “reader” with no prior knowledge, I’m forced to identify and parse all the elements and nuances of what’s really going on. Sometimes I arrive at new answers or conclusions, but even when I don’t, I’m usually thinking more clearly and breathing a bit more easily.”

Book Notes – “Pour Your Heart Into It” by Howard Schultz & Dori Jones Yang – Chapter 5

These are passages from the chapter that grab me, and notes.

“NAYSAYERS NEVER BUILT A GREAT ENTERPRISE”

They may help me think things more clearly, thoroughly, or differently so that I can improve, strengthen, and reposition for a better attack – but they need to stay in their lane, and I need to be careful about letting them overstep their boundaries and hijack ideas I care about passionately.

It’s actually a necessary ingredient for a ground-breaking idea, so be sure that box is checked, too. Just don’t give into it.

“Nobody ever accomplished anything by believing the naysayers. And few have done so by sticking to proven ideas in proven fields.

It’s those who follow the road less traveled who create new industries, invent new products, build long-term enterprises, and inspire those around them to push their abilities to the highest levels of achievement.

If you stop being the scrappy underdog, fighting against the odds, you risk the worst fate of all: mediocrity.”

The last sentence here makes me think of Amazon Headquarter’s building name: Day One. Even though they are one of the biggest organizations in the world, they always start fresh and treat each progressing day as brand-new, so that they can maintain a fresh, young, fighting entrepreneurial mindset, all of the time. I hope they never lose their spirit.

“Gordon and I visited nearly 500 espresso bars in Milan and Verona. We took notes, snapped photographs, and videotaped baristas in action. We observed local habits, menus, decor, espresso-making techniques. We drank a lot of coffee, tasted a lot of Italian wine, and ate some fantastic meals. We sat at outdoor cafes in that intense Italian light and sketched out different design schemes, figuring out how we could replicate an authentic, Italian-style coffee bar.”

Passion is necessary, but it’s not the only ingredient to success. And while an idea isn’t proven, it’s no excuse not to do as much research as possible around it. The allure of “fail often and fast” doesn’t excuse you from planning.

“Ron [one of Howard’s first investors] doesn’t invest based on financial projections but looks instead for honesty and sincerity and passion. He looks, in short, for someone he can trust….It was four years before the company started to make any money. Ron and Carol had no assurance they’d get their investment back at all, let alone any return on it. But once the company went public, and the profits and stock price started climbing, they were rewarded. The shares they bought for $100,000 grew to be worth $10 million.”

Whoa.

“At the time, I was thirty-two years old and had been in Seattle for only three years. I had experience in sales and marketing, but had never run my own company. I hadn’t had any exposure to the moneyed elite of Seattle.”

The more I read, the more excuses go away.

“Many of the investors I approached told me bluntly that they thought I was selling a crazy idea.

‘Il Giornale? You can’t pronounce the name.’

‘How could you leave Starbucks? What a stupid move.’

‘Why on earth do you think this is going to work? Americans are never going to spend a dollar and a half for coffee!’

‘You’re out of your mind. This is insane. You should just go get a job.’

In the course of the year I spent trying to raise money, I spoke to 242 people, and 217 of them said ‘no.’”

That’s an 89% rejection rate – not to mention the emotional and ego toll Howard must’ve taken. But this is also encouraging, because I need “no” to validate that I’m on to something brand new and potentially life-changing; and it’s either strengthening my pitch or testing how much I truly want something.

I’m also laughing at the rejection that people wouldn’t pay $1.50 for coffee. Look at them now, at $4-$5 a cup.

“There’s a fine line between self-doubt and self-confidence, and it’s even possible to feel both emotions simultaneously.”

This is comforting, because I sometimes over-think: “Is this pairing of self-doubt a sign I’m doing the wrong thing?” Of course – this requires deeper searching to the root, and I shouldn’t ignore it – but it doesn’t always mean that intuition is warning me. It could sometimes be telling me things are going to get interesting.

“What we proposed to do at Il Giornale, I told them, was to reinvent a commodity. We would take something old and tired and common – coffee – and weave a sense of romance and community around it. We would rediscover the mystique and charm that had swirled around coffee throughout the centuries. We would enchant customers with an atmosphere of sophistication and style and knowledge.

Nike is the only other company I know of that did something comparable. Sneakers were certainly a commodity – cheap and standard and practical and generally not very good. Nike’s strategy was first to design world-class running shoes and then to create an atmosphere of top-flight athletic performance and witty irreverence around them. That spirit caught on so widely that it inspired myriads of non-athletes to lace up Nike shoes as well. Back in the 1970s, good sneakers cost $20 a pair. Who would have thought anyone would pay $140 for a pair of basketball shoes?”

“If you ask any of those [original] investors today why they took the risk, almost all of them will tell you that they invested in me, not my idea. They believed because I believed, and they prospered because they trusted someone in whom nobody else had confidence.

Il Giornale has faded into history, remembered by only a few of its old customers. But those initial investors ended up earning a one hundred-to-one return on their investment. How that happened involved some strange twists of fate.”

Another thought that came to mind was that even though Il Giornale no longer exists, Starbucks became what it is today because it existed first. That’s why an idea doens’t have to be perfect in the beginning, and it’s impossible to be so, anyway. I just need to start, learn from the business, and let the universe present opportunities I wouldn’t have ever considered before – those that will never come to me beforehand.

That’s the leap of faith, that’s the passion, and that’s the execution-first part.

Holes in the wall

I’m taking a moment to think about things I’ve accepted that I can’t do or can’t happen…and I’m changing the perspective, feelings, story, and strategy on them.

I’m finding holes in the wall, and a way through.

Last night I had a conversation with my buddy Dean Soto and he called me out on an unhelpful narrative I was telling myself & others; and almost instantly I broke free from my self-imposed prison.

Hope this encourages you to break-out, too. Care to share any?

Book Notes – “Pour Your Heart Into It” by Howard Schultz & Dori Jones Yang – Chapter 4

These are passages from the chapter that grab me, and notes.

“LUCK IS THE RESIDUE OF DESIGN”

“Whenever you see a successful business, someone once made a courageous decision.” – Peter Drucker

“Have you ever had a brilliant idea – one that blows you away – only to have the people who can make it a reality tell you it’s not worth pursuing?”

Not too often; because most of the time I’ve already started the idea quietly without consulting others lol! This is a good thing but also a bad thing – it helps to think things through, take a step back, and consult with godly people and people who have paved a similar way.

“Starbucks was a retailer – not a restaurant or a bar, they [his bosses, the founders] argued. Serving espresso drinks would put them in the beverage business, a move they feared would dilute the integrity of what they envisioned the mission of a coffee store to be. They also pointed to Strabucks’ success. The company was small, closely held, private, and profitable every year. Why rock the boat?”

I can’t remember where I read this, but when there is a similar explanation to: “But we’re making so much money” it’s a sign that complacency is taking root. According to a friend of Greg McKeown – author of “Essentialism” – “success traps are harder to get out of than failure traps.”

“Jerry was shocked [from unhappy employees since the Peet’s acquisition]. The company he had founded, the company he loved, no longer trusted him. In the months that followed, his heart seemed to go out of it. His hair grew grayer. The company lost its espirit de corps.

The incident taught me an important lesson: There is no more precious commodity than the relationship of trust and confidence a company has with its employees. If people believe management is not fairly sharing the rewards, they will feel alienated. Once they start distrusting management, the company’s future is compromised.

Another important thing I learned during that difficult time was that taking on debt is not the best way to fund a company. Many entrepreneurs prefer borrowing money from banks because doing so allows them to keep control in their own hands. They fear that raising equity by selling shares will mean loss of personal control over the operation. I believe that the best way for an entrepreneur to maintain control is by performing well and pleasing shareholders, even if his or her stake is below 50 percent. That risk is far preferable to the danger of heavy debt, which can limit the possibilities for future growth and innovation.”

The principle that “equity is always more expensive than debt” has been touted quite often; and while that is true that it’s a larger cost and investment in some aspects – being choked to death in debt will also kill a company, or won’t even let it fly to begin with.

I believe it’s a case-by-case situation, and I need to be very wary of these cliches and sayings, and test it against a company’s unique DNA.

In my personal case, I’ve experienced both. When my partners and I bought the rights to develop The Halal Guys, debt wasn’t even an option for us (thank goodness!). We were a startup with limited restaurant experience as a team, and no banks nor investment firms were willing to look at us. So we had no choice but to raise money; and even though we had to take a smaller percentage – and to this day, we still haven’t taken a distribution and are focused on investor repayment and reinvestment – we’ve grown to nine stores (soon to be eleven); have grown to an $18 million a year company; we’ve built a staff of incredible people who believe what we believe and execute at a high level daily; we’ve built great relationships with vendors and investors who trust us and would jump over the moon for us – which lead to other opportunities; and our company is now valuable to banks and private equity forms.

“But because I saw what happens when trust breaks down between management and employees, I understood how vitally important it is to maintain it. And because I saw the harmful effects of debt, I later made the right choice to raise equity instead. These two approaches became critical factors in the future success of Starbucks.”

Something my old boss Dan Rowe at Fransmart said that came to mind when reading this: “Would you rather own 100% of 1-2 stores? Or 10% of 10,000 stores?” You can modify the percentages – but you get the idea.

“…mid-level managers and even entry-level employees become impassioned evangelists for risky, bold ideas. It’s important that managers listen to those ideas and be willing to test them and implement them – even if the CEO is skeptical.”

“To me, espresso was the heart and soul of the coffee experience. The point of a coffee store was not just to teach customers about fine coffee but to show them how to enjoy it.”

Quality isn’t enough – there will always be a competitor who can put that at risk; if you pair that with education, care, convenience, service, and other differentiating factors – you can iron-clad customer loyalty and insure your company’s growth.

This is my moment, I thought. If I don’t seize the opportunity, if I don’t step out of my comfort zone and risk it all, if I let too much time tick on, my moment will pass. I knew that if I didn’t take advantage of this opportunity, I would replay it in my mind for my whole life, wondering: What if? Why didn’t I? This was my shot. Even if it didn’t work out, I still had to try it.”

I crave for this feeling. I want the feeling of passion that’s so impossible to contain; that consumes me day and night; that’s bigger than my fears.

“My close friend Kenny G later told me about a similar experience in his life. In the 1980s he was in an established band, with a secure position and income. (This was long before he became famous as a jazz saxophonist.) But he realized that he would have to leave the band if he was ever to find his own sound. Musically speaking, he went out and did exactly that. If he hadn’t, today he’d just be a saxophonist player in some little-known band.”

I think of two important moments in my life: My leaving college with only one semester left, to open a restaurant with absolutely no experience; and my leaving a decade-long career at Fransmart – a company whom I loved and was thriving at – in order to create margin to consult and do more projects that are true to me. Both have changed my life.

“Part of what constitutes success is timing and chance. But most of us have to create our own opportunities and be prepared to jump when we see a big one others can’t see.

It’s one thing to dream, but when the moment is right, you’ve got to be willing to leave what’s familiar and go out to find your own sound. That’s what I did in 1985. If I hadn’t, Starbucks wouldn’t be what it is today.”

Throwback devotional 01.11.18 – Stop working

“As Jesus and his disciples were on their way, he came to a village where a woman named Martha opened her home to him. She had a sister called Mary, who sat at the Lord’s feet listening to what he said. But Martha was distracted by all the preparations that had to be made. She came to him and asked, “Lord, don’t you care that my sister has left me to do the work by myself? Tell her to help me!” “Martha, Martha,” the Lord answered, “you are worried and upset about many things, but few things are needed—or indeed only one. Mary has chosen what is better, and it will not be taken away from her.””

Luke 10:30, 38-42 NIV

In this passage, there is no credit for being busy and doing a bunch of stuff; but there is more weight for those who just spend time with the Lord. I want to increase the ratio in which I seek Him, love Him, and find ways to include Him.